HELP Section

You can request help by any of the following methods.

Email: You can email any requests to our customer service center by clicking on Customer Service and provide detailed information about what you are inquiring about. We respond to all emails within 1-2 business days and offer personalized call back when service is requested. In your email, please provide preferred call back method (email, facsimile, mail or telephone). Please provide the time zone you are in if you would like a telephone call back. For mail responses, please provide complete mailing address and name of person information should be addressed to. For facsimile information, provide area code and fax number along with a contact name to address cover sheet to.

Facsimile: You can request information or help by faxing your request to us at (207) 973-6763 or toll free (800) 984-9366. Faxes may be sent at anytime. Our fax machines are on 24 hours a day, 7 days a week.

Mail: You can mail your request for information of help directly to our customer service center. Please address mail to:

MedicalProductSales.com

Affiliated Materiel Services

PO Box 1300

70 Bennett Street

Bangor, ME 04402-1300

Telephone: Our customer service center is staffed during Eastern Standard Time (EST) between 8:00 a.m. and 5:00 p.m., Monday thru Friday. We are closed on national holidays. You may call and leave messages at the following numbers for return phone calls. Please be sure to leave your area code and telephone number when leaving a phone message. Also, please provide the time zone you are in and a preferred time of call back if necessary. You may call us at (207) 973-6760 or toll free at (800) 522-0092.

Live Online Help: Coming Soon

A frequently asked questions (FAQ) section is available for many common questions. Please click here to go to that section or return to the main page for this section.